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1. Introduction
1.1 These terms and conditions (these “Terms”) together with our Privacy and Cookies Policy, tell you information about us and set out the legal terms and conditions in which we sell products (“Products”) listed on our website (“Website”) to you.
1.2 These Terms will apply to any contract for the sale of Products by us to you (“Contract”). Please read these Terms carefully and make sure that you understand them before ordering Products from our Website.
1.3 Please note that before placing an order you will be asked to agree to these Terms. If you do not accept these Terms in full, you will not be able to order Products from our Website.

2. Understanding these terms and conditions
2.1 When certain words and phrases are used in these Terms, they have specific meanings (these are known as “defined terms”). You can identify these defined terms because they start with capital letters (even if they are not at the beginning of a sentence). Where a defined term is used, it has the meaning given to it in the paragraph of these Terms where it was defined. You can find these meanings by looking at the sentence where the defined term is in bold text, and is included in brackets and speech marks.
2.2 When we refer to “we”, “us” or “our” we mean company MB Tripmapas. When we refer to “you” or “your” we mean you, the person buying Products from our Website
2.3 We have used headings to help you understand these Terms and to easily locate information. These Terms, and any Contract between you and us, are only available in the English language. We will not file copies of the Contract between you and us so we recommend that you print or save a copy of these Terms for your records (but please note that we may amend these Terms from time to time).

3. About us
3.1 We are MB Tripmapas, a company registered in Lithuania with company registration number 304802545 and we own and operate the Website. Our registered office is at Verkių g. 5, Vilnius, LT-08218 , +370 623 26666.
3.2 If you would like to contact us, please use the details on the Contact Us page of our Website and we will be happy to assist you.
3.3 If we have to contact you we will call you or write to you at the email address you provided in the Order.
3.4 The words “writing” or “written” in these Terms includes emails.

4. Our products
4.1 We are committed to supplying high quality products. For more information on our Products please visit Products pages on our Website.
4.2 We have made every effort to display the Products as accurately as electronic media will allow, however the images of the Products on our Website are for illustrative purposes only. We cannot guarantee an exact match of the on-screen appearance to the actual Products, which may vary slightly from those images depending on your screen settings and resolution.
4.3 Each Product is sold subject to its description. We will take all reasonable care to ensure that all details and descriptions of Products are correct at the time when the relevant information was entered on to the Website system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on the Website at a particular time may not always reflect the position at the exact moment you place an order. The dimensions given are written for your guidance. Before ordering, please ensure that there is adequate room to move Products through any doorways, windows and restricted passageways.
4.4 All Products shown on our Website are subject to availability. If a Product you have ordered is temporarily unavailable we will inform you by email as soon as possible and offer you a substitute item/design or inform on delay times. You can then decide whether you would like the replacement item or whether you would prefer to cancel your order (in which case we will provide you with a full refund). If we do not receive a response from you by the time that your order needs to be dispatched for delivery, we will assume you are satisfied with the substitute item/design offered and we will deliver the Products to you.

5. Changes to an order
5.1 We reserve the right to amend the specification of the Products if required by any applicable statutory or regulatory requirements.
5.2 If you wish to make a change to your order you must contact us. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the Products, the timing for delivery or anything else which would be necessary as a result of your requested change and ask you to confirm if you wish to go ahead with the modification.

6. Order Information
6.1 When you buy Products through our Website, you will be required to provide certain information including your name, phone number, email address and an address for delivery of the Products. You will also be required to provide valid details of a credit or debit card which you are legally entitled to use. We reserve the right to request additional evidence or proof of billing information where we think this is necessary. You confirm that all information you provide to us at any time is true, accurate and complete. If the amount due from you for your order cannot be debited or charged to the credit or debit card you have provided, for whatever reason, your order will be cancelled.

7. Buying products from us
7.1 For the steps you need to take to place an Order, please see the How to order page of our Website.
7.2 Our order process on our Website allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at page of checkout. In particular, please check the quantities of the Products in your order.
7.3 By clicking the “Place order” button you are committing to buy and pay for the Products in your order. It is an offer for you to enter into a Contract with us to purchase the Products in your order. The Contract is subject to these Terms and you will be asked to confirm that you accept these Terms when placing your order.
7.4 After you place an order, you will receive an email from us acknowledging that we have received your order and confirming the Products ordered, delivery option chosen, delivery address and any special instructions (“Order Confirmation”). Only the Products listed in the Order Confirmation are included in the Contract between you and us. If there are any errors in the Order Confirmation, please contact us as soon as possible using the details on the dedicated Contact Us page of our Website.
7.5 We only supply the Products from our Website for domestic and private use. You may not buy Products from our Website for business and/or resale purposes. If you want to purchase Products as a business customer in connection with your profession or trade, please contact us using the details on the Contact Us page of the Website to discuss the options available to you.

8. Product prices and delivery charges
8.1 The prices of the Products will be as quoted on our Website. We take reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However, it is always possible that, despite our efforts, some of the Products on our Website may be incorrectly priced. If we discover a mistake or error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Products at the correct price or cancelling your order. We do not have to provide the Products to you at a lower price where we have made an obvious pricing error. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat your order as cancelled and issue a full refund for the made order.
8.2 The prices of the Products may change from time to time, but changes will not affect any order which we have confirmed by sending an Order Confirmation. The prices of the Products are in Euro.
8.3 The prices of the Products do not include delivery charges. You will be able to choose delivery options during checkout Please see paragraph 11 and the Delivery Options page of our Website for more information.

9. Promotional codes
9.1 We may offer certain promotions in relation to particular Products for eligible customers from time to time. If you have a promotional code, please ensure that you enter it where prompted on the checkout page during the order process. If your promotional code qualifies, your deduction will be displayed in the payment summary.
9.2 You may only use one promotional code for each order. You cannot apply promotional codes to orders that you have already placed or against Products that we have already delivered to you. We reserve the right to cancel orders if an unauthorised promotional code is used.

10. How to pay
10.1 You can pay for Products using PayPal, a debit card or a credit card. We accept the following cards: Visa, MasterCard, American Express, PayPal, Discover, JCB, Diner’s and Maestro.
10.2. We have engaged third-party service providers to perform the services related to payment processing, including card processing, currency exchange, identity verification, fraud analysis and regulatory compliance. We are partners with Braintree ( Paypal company) to facilitate card payments and other payments by buyers. The Braintree entities are regulated and authorized to provide payment services in the countries where they operate.
10.3.We may share your personal or transactional information with those third-party service providers when it’s necessary to process payments.
10.4 If the amount due from you for your order cannot be debited or charged, for whatever reason, your order may be cancelled (we will notify you of this using the contact details you provided during the order process).

11. Delivery
11.1 Your order will be delivered to you by National post or our distribution partner, such as TNT or DPD and, unless there is an event outside of our control, we will take reasonable steps to meet the delivery date set out on your Order Confirmation or as otherwise agreed.
11.2 If we are unable to meet the estimated delivery date or time because of an event outside of our control, we will contact you as soon as possible to let you know about it and we will take steps to minimise the effect of the delay. Such may happen due to product supplier delays, national Holidays , force majeure circumstances etc.
11.3 The production and/or delivery times for the completion of the order specified in the Website correspond to the current status of planning. The total delivery period is based on: receipt of payment, receipt of data, production time and shipment duration. Mentioned workdays are Monday through Friday, NOT Saturday, Sunday and public holidays.
11.4 Delivery will be completed when the Products are delivered to the address stated in the Order Confirmation (so please make sure that the delivery details you provide are accurate as we cannot be responsible for any delayed or failed deliveries as a result of your error).
11.5 You are responsible for making suitable arrangements to receive your delivery. Please make sure you or someone instructed by you is able to take delivery of the Products. If you are not able to take delivery of the Products, use the “Order Notes” field for special instructions to instruct us where to tell our distribution partner to leave your Products.
11.6 If you do not collect the Products as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery station please contact us as soon as possible and we will contact you for further instructions and may charge for storage costs and any further delivery costs.
11.7 Unfortunately, we are unable to deliver to all countries of the World. A list of countries we can deliver too are listed at checkout. Please contact us for any country not listed.
11.8 The risk in Products supplied by us shall pass to you at the point of collection or delivery and, regardless of paragraph 11.8, we shall have no responsibility in respect of the safety of such Products after collection or delivery, as the case may be.
11.9 The ownership of Products supplied by us will only be transferred to you once all sums due to us have been paid in full and, until paid, we retain the right to repossess the Products.
11.10 If You live outside the European Union You agree that You are liable for any additional handling fees and customs duties and or other taxes that may become due as your order passes through customs.
*Information about Delivery options and times you can find in our shipping methods page.

12. Your rights to end the contract
12.1 As you are contracting as a consumer, you have the rights to cancel a Contract based on Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights
12.1.1 Where you have ordered a Product, you may cancel a Contract for any reason at any time within 14 working days, beginning from the time the contract is concluded between us and ending 14 working days after the day on which you receive the Products or (where it has been agreed that the Products will be delivered in instalments) the last of the Products.
12.2 If you exercise your right to cancel, you will receive a full refund of the price paid for the Product{s} in accordance with our refunds policy (set out in paragraph 13 below). To cancel a Contract under your statutory rights, you must inform us in writing of your intention to cancel by email to
12.3 When exercising the cancellation right in relation to a Contract for Products, after completing the model cancellation form that you can download here and contacting us, you must return the Products to us immediately. See paragraphs 13.3 to the manner and cost of returning the Products.
12.4 You are entitled to a reasonable opportunity to inspect the Products. At all times, you must take reasonable care of the Products and must not let them out of your possession. If you are in breach of your obligations to take reasonable care in this paragraph 12.4, we will have a claim against you and may deduct from the refund costs incurred by us as a result of the breach.
12.5 The cancellation right described in this paragraph 4 is in addition to any other right that you might have to reject the Products, for instance because they are faulty or misdescribed.

13. Our refund policy
13.1 When you return a Product to us (for example, because you have cancelled the Contract between us, or because you claim that the Product is defective or does not meet our Warranty standards), we will examine the returned Product and will notify you of your entitlement to a refund via e-mail within 5 working days.
13.2 We will process any refund due to you within 15 days of the day we receive back the product. We aim to make refunds using the same method as that used by you to pay for your purchase.
13.3 Refunds will be given on the following basis:
13.3.1 where you have validly returned a Product under your right of cancellation described in paragraph 12, we will refund the full amount paid by you for the Product, including the cost of delivery to you. You will be responsible for returning the Product to us at your expense;
13.3.2 where you have validly returned a Product to us because it is defective, does not meet our warranty standards or for some other reason for which we are responsible, we will refund the full amount paid by you for the Product (including the cost of delivery to you) and reimburse the reasonable cost incurred by you in returning the Product;
13.3.3 where you have returned a Product in circumstances other than paragraphs 13.3.1 and 13.3.2 above (which includes rejecting a defective Product more than a reasonable time after receipt), any refund will be at our discretion. If we do agree to provide a refund, we will not refund the cost of delivery to you and we will not reimburse the cost incurred by you in returning the Product.
13.4 When returning Products to us, whether under the right of cancellation or for any other reason, you must take reasonable care to see that they are received by us and not damaged in transit.

14. Our rights to end the contract
14.1 We may end the Contract for a Product at any time by writing to you if:
14.1.1 you do not make any payment to us when it is due;
14.1.2 you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Products; or
14.1.3 you do not, within a reasonable time, allow us to deliver the Products to you or collect them from us.
14.2 If we end the Contract in the situations set out in paragraph 16.1 we will refund any money you have paid in advance for Products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the Contract.
14.3 We may write to you to let you know that we are going to stop providing the Product. We will let you know at least two weeks in advance of our stopping the supply of the Product and will refund any sums you have paid in advance for Products which will not be provided.

15. If there is a problem with the product
15.1 We want you to be completely satisfied with the Products you have ordered from us and we quality warranty for all our Pin Adventure Maps. If you have any problems with the Products you have ordered, please contact us using the details on the Contact Uspage of our Website.
15.2 If you have any questions or complaints about the Product, please contact us. You can write to us at
15.3 We are under a legal duty to supply Products that are in conformity with the Contract. See the box below for a summary of your key legal rights in relation to the Products. Nothing in these terms will affect your legal rights.

Summary of your fundamental legal rights
The Consumer Rights Act 2015 says Products must be as described, fit for purpose and of satisfactory quality. During the expected life of your Product your legal rights entitle you to the following:

* up to 30 days: if your Product is faulty, then you can get a refund.
* up to six months: if your defective Product can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.
* up to six years: if the Product can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn’t work, some of your money back.

15.4 If you wish to exercise your legal rights to reject Products you must either post them back to us or (if they are not suitable for posting) allow us to collect them from you. You will pay the costs of collection. Please email us at for additional information.

16. Our Liability
16.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality.
16.2 We warrant to you that we will provide Services which:
16.2.1 conform with their description; and
16.2.2 are carried out with reasonable care and skill.
16.3 If we breach these paragraphs we will be responsible for any losses which you suffer as long as they were reasonably foreseeable to both you and us at the time of your order and the Order Confirmation.

17. Using our website
17.1 Your use of our Website is governed by these Terms. By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website.
17.2 We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
17.3 We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use but you must not use any part of the content on our Website for commercial purposes.
17.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
17.5 The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied that the content on our Website is accurate, complete or up-to-date.
17.6 We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.
17.7 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our site is stored or any server, computer or database connected to our site.
17.8 Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources.
18. Your personal information
18.1 We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy on the Website as it includes important information and terms which apply to you.

19. Changes to these condition
19.1 We may make changes to these Terms from time to time if, for example, we have made changes to how we accept payment from you, or if there is a change in the law that means we need to change these Terms, but if we do so we will notify you and you may then contact us to end the Contract before the changes take effect and receive a refund for any Products paid for but not received.
19.2 Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us. The current version of these Terms will be available on our Website. Please check the Terms on our Website each time that you order Products from us to ensure that you understand the Terms that apply at the time.

20. Complaints
20.1 We hope that you do not have cause for a complaint but, if you do, we would like to hear from you so that we can try and resolve your complaint and ensure that it does not happen again. Please contact us using the details on the Contact Us page of our Website.

22. Other valuable information
22.1 We may transfer our rights and obligations under the Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
22.2 The Contract is between you and us. No other person shall have any rights to enforce any of its terms.
22.3 Each provision of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining sections will remain in full force and effect.
22.4 If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of you breaking the Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
22.5 We intend to rely upon these Terms in relation to the Contract between you and us. If you require any changes, please make sure you ask for these to be put in writing. This can help avoid any problems about what you expect from us and what we expect from you.
22.6 These Terms are governed by law and you can bring legal proceedings in respect of the Products in the courts.The European Commission provides for an online dispute resolution platform, which you can access here: If you would like to bring a matter to our attention, please contact us at

Privacy policy
1.Trip Map (domain name, a property of MB Tripmapas
1.1.We respect every user of the and are committed to protecting your privacy when you use the website. Your trust is very important to us, and we will go out of our way to earn it and keep it. This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. This Privacy Policy applies only to the Site. Please review the privacy policy of any other site you may visit, including any other site operated by

2.Collection Of Information
2.1.You can use without having a user account. You can also contact us about a particular image, post, Product, or other posting without having a account. For other activities on , such as uploading images,posting comments, or applying for collaborations, requires you to have a account. We ask for some personal information when you create a account, such as a valid email address and a password, which is used to help protect your account from unauthorized access. We may also collect additional personal information (such as your name, physical address, phone number) when you create your account, seek access to certain portions of the Services, offer Products for sale, and/or register for certain Services, such as collaborations (such personal information, collectively, “Personal Information”). We may also receive information from affiliated entities or third party sources that may be used to supplement the information you provide us. We may use the information we collect from you to fulfill your requests for services, operate and maintain the Services, improve the Services, process any flagging activity or correspondence you send to us, communicate with you about your account or changes to the websites Services, the Terms and conditions and this Privacy Policy, communicate with you about our products and services and for other promotional purposes, respond to your questions, customize your experience and customize the content or features of the Services.

2.2.Some features of the Services may allow you to connect, link or access the Services via a third-party platform (e.g., a social network such as Facebook or Twitter). Information you decide to share with a third-party platform is subject to that third party’s privacy policy and information practices. Any information we receive from such third-party platforms from which you choose to connect, link or access the Services is subject to this Privacy Policy. Please visit each such third-party platform’s privacy policy to better understand the applicable data collection practices and the permission controls available.

2.3.3Our Site may also contain plug-ins from third-party platforms, such as Facebook or Twitter. You will be able to recognize such third-party plug-ins based on their logos. When you visit our Site, or interact with the plug-ins, any information collected and used by those third-party platforms is subject to their respective privacy policies.

3.Cookies, Shared Objects And Pixel Tags
3.1.Like many other online services, we collect and store information about your usage of our services, such as when you use the Site, the posts you view, and the frequency and size of your data transfers, as well as information you display or access on the Site (including UI elements, settings, and other information), the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access the Site and the Internet address of the website from which you linked directly to the Site. We use this information to track and analyze the traffic through the Services in order to better understand our users and to customize the Services, the Site, Products, and our marketing efforts on and off the Site. If you are logged in, we may associate this information with your account. In the same manner, we may also engage third parties to monitor the usage of the Services and the Site. These third parties may use similar technologies to collect information to better understand our users, customize the Services, the Site, Products, and our marketing efforts on and off the Site.

3.2.Such technologies may include cookies, shared objects and pixel tags (also known as web beacons or web bugs). Cookies are alphanumeric identifiers that are placed onto your computer’s hard drive. Cookies identify your computer so that we can recognize you the next time you visit us. Cookies help us remember your preferences and collect technical information about your use of the Services. No Personal Information is collected or used by our cookies. Pixel tags are tiny graphic images that are unobtrusively placed on a website or in an e-mail. When the HTML code for a pixel tag points to a website to retrieve the image, it simultaneously passes information to our servers, such as the IP address of the computer that retrieved the image, the time and duration a pixel tag was viewed, the type of browser that retrieved the image, and previously set cookie values. We use pixel tags to help us analyze your use of the Services, including the pages you view, the links you click, and other actions taken in connection with the Services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring web site addresses.

3.3.You can configure your browser to alert you when a website is attempting to send a cookie to your computer and allow you to accept or refuse the cookie and you may also disable cookies. You do this through your browser (e.g., Internet Explorer) settings. Check your browser’s Help menu to find out how. You should be aware, however, that by disabling cookies, shared objects and/or pixel tags, you may be unable to access certain services and features of the Services.

4.Public Information
4.1When you create an account or use the Services, we may use your user name on the Site in connection with your content and may, in our discretion, allow Site users to search for information on the Site, including information about you. Your username (not your e-mail address) is publicly displayed to other users when you post content, comments or other material on the Site. Other information, such as the date you opened your account and the date when you last logged into your account, may also be made public. Remember that all information you post to the Site, including without limitation, your profile, your images and your profile picture, is publicly available. Other users may be able to contact you through your comments. Any content, comments and other material that you submit through the Site may be redistributed through the Internet and other media channels.

5.Disclosure Of Information
5.1.We may share aggregated, statistical, non-personally identifiable information about you and other users of the Services with third parties, including our partners, distributors, vendors, actual and potential customers, advertisers, and third-parties that offer products or services for use with the Services, and may sell such information. This information is anonymous, statistical information that reflects our user base, sales, customer patterns and activity, the extent to which certain Products and features of the Services are used and related Site information and does not include your Personal Information. We may use your email address to send commercial or marketing messages to you related to the Services from which you will have the ability to opt-out. will not share your Personal Information with any third parties, with the following exceptions:

5.3.As necessary for third parties who perform services for us in operating and marketing the Services to provide those services, including but not limited to, the monitoring of user behavior on the Site, the processing of payments for any products or services, data management, data storage, email distribution, market research, information analysis, and promotions management. Third party service providers with whom we share Personal Information will be required only to use that information as necessary to provide the services they are providing to us;
We may be obliged or deem it necessary or appropriate to disclose your Personal Information without your consent and without notice to you in response to a legal process such as a court order, subpoena or lawful discovery request; to prevent or combat fraud; as required by federal or state laws and regulations; to enforce our Terms; to investigate claims of intellectual property infringement, to protect the rights, property or safety of , our users, our employees or our affiliates’ employees, or others; or to investigate security breaches or otherwise cooperate with authorities pursuant to a legal matter.

5.4.We may disclose your Personal Information to the parents, subsidiaries or affiliates of or, in connection with a merger, acquisition, or liquidation of our company or sale of certain assets, to any third party involved in such transactions, including those who may be located outside the United States, and in connection with business negotiations with respect to any such transactions; provided the parties receiving your Personal Information agree to keep it confidential.
The Services may contain links to web sites operated by third parties (“Linked Websites“), including links posted by advertisers or other users on the Site. Please note that when you click on one of these links, you will leave the Services and will be subject to the privacy policy of that Linked Website. Privacy Policy does not apply to, and we cannot control the activities of, any advertisers or Linked Websites. Linked Websites may independently collect or request information about you and have their own privacy policies. You should review those policies before following those links.

6.1.MB Tripmapas uses a variety of security measures, including physical, technological, and procedural safeguards, to protect your Personal Information against unauthorized disclosures and improper use. However, while we have implemented safeguards, you should be aware that no security measures are absolute. Internet security technology rapidly changes. As a result, we cannot guarantee that the safeguards we employ today can protect your Personal Information from the threats of tomorrow or that our security measures are fail-safe and not subject to circumvention or unauthorized intrusion. You should also be aware that, despite our efforts, factors beyond our control may result in disclosure or misuse of your Personal Information.

7.How To Review, Modify Or Delete Your Information
7.1.If you prefer not to receive information from us or would like to update or change your Personal Information or preferences, please follow the instructions below to review, modify or delete your Personal Information.

7.2.To modify the information you provided when you created your account, please login and update your personal settings. To unsubscribe from receiving periodic emails from us, please follow the instructions for unsubscribing that may be found in the content of each email we send you. You may not unsubscribe from service-related emails.

7.3.If you request that your account information be deleted or if you unsubscribe from communications, we may maintain information about your transactions or service inquiries for future service and record keeping purposes.

Shipping and returns
1.1.Maps usually are shipped from us within 2-8 business days (Monday to Friday). We are shipping it out from Lithuania (Europe Union). 2-8 business days time period is intended to produce an item if we do not have it manufactured in advance. All orders after 1 PM (GMT+3) are counted as the next day’s orders, therefore its processing time is calculated accordingly.

1.2.Our orders usually take between 4 and 7 business days to arrive once they are shipped. However, international shipments sometimes take longer to arrive due to a variety of reasons, including courier transfers, customs delays, or weather patterns. We are not responsible for shipment delays as they are out of our control, but please reach out if you have problems with a parcel or you believe your item may be missing. All of the orders have a tracking number, hence it should be easy to track.

1.3.We will email you a tracking number when your order ships. If you need your item to ship using a specific courier, please reach out to us in advance of ordering to discuss it. We do not ship to international PO boxes, please use a physical address (personal or commercial), because our goods are too large for PO boxes.

1.4.Please, be advised that our shipping costs do not include any customs charges you may incur. These fees must be paid by you, the customer, and will typically be billed to you by the courier upon the package arriving in the country. We ship from Lithuania (European Union) so custom charges will not be applied for customers from all European Union countries. International customers please plan in advance and sometimes we are able to provide the approximate information regarding custom charges.

1.5 Import taxes for the UK customers. Import duties are collected by courier company before the parcel is delivered: 100×70 cm – ~£33; 120×80 cm – ~£48; 150×100 cm – ~£59. If you won’t accept the parcel and the map will be returned to us, then we will be forced to charge you for the shipping (to you and back to us) as follows: 100×70 cm – £33; 120×80 cm – £48; 150×100 cm – £59. This cost will be deducted from your refund.

2.1.If you are not 100% satisfied with your purchase, simply contact us within 30 days of receiving your order and sent it back. We will refund the full cost of the item minus shipping cost. We want you to be happy with your purchase and to ensure we are providing top quality products and top-notch service.

2.2.The buyer pays for the return shipping.

2.3. If the map contains the personalization of your quote, logotype, or any personal configuration design on the product, the Seller is not accepting returns or exchanges unless the products are damaged or defective upon arrival and this must be noted to the carrier company. If there is a misspelling or error in design due to a mistake by the Seller and it’s was different in the approved version, then it can be replaced with a new map.

2.4.IMPORTANT. Your item must be in the same new condition as you received it.
Once the product is back, we will inspect it and return the full cost of item.

2.5. All product packaging (such as boxes) must be returned with the map.

3.1.If you want to exchange the map contact us within 30 days of receiving your order and we will inform you about the next steps.

3.2.The buyer pays for the return shipping.

3.3.The seller pays for the shipment of the new item.